Sprint Device Protection & Repair Solutions. Then, check your device warranty coverage period: New Apple® devices, or devices that Apple replaces, typically come with one-year warranties. Get help signing in Check your claim status Learn about AppleCare+. Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. 395 LANCASTER, PA Assurant YORK PA, 17402 625 WILLOW SPRINGS LANE STE A; RMA # 405-32835102-3. To ensure your request is processed as quickly as possible, please do the following before starting your online claim: If your device is lost or stolen, contact Metro by T-Mobile at 1-888-8metro8 to suspend your service and protect yourself against. per mobile number enrolled, depending on device model See details Enroll now Here’s what you’ll get:. Create your account today Let’s talk Prefer a phone call? We’ll connect you with the right person. They are provided on the Assurant claim site when filing a claim after entering your device details. Phone Insurance, Extended Warranty & Tech Support / Asurion. Read your insurance documents to ensure this is true for you. Your devices serial number (IMEI) is 15 digits long. Features and functionality vary by carrier and operating system: Got questions? We’ve got answers For complete information, check out all of our mobile insurance FAQs. Customer Contact Information. Click the button to file or track a complaint online,. Click the button to file or track a complaint online, and you can do it 24/7. CALL US Please call us at 1-888-562-8662 An Asurion expert will be happy to help you. T-Mobile phone insurance plans cost up to $18 plus tax per month. Repairs are performed by an Asurion-certified technician and come with a 12-month limited warranty. File a mobile device protection claim. Ingresa tu número de teléfono móvil o número de serie, completa la verificación de seguridad y haz clic en Enviar. Be sure to include your Name, Email Address, Claim Number and Mobile Phone Number on your. Log in to the T-Mobile app and follow one of the options to view your coverage. For devices covered by Apple Care services or Apple, contact Apple support. FAQs: Find answers to our most frequently asked questions. Once you have filed your T-Mobile insurance claim, T-Mobile will investigate and process the claim. Una vez que tu número ha sido verificado, haz clic en Rastrear mi reclamo. Mobile Protection Center Please select your mobile service provider. Start Tracking DEVICE PROTECTION & SUPPORT Take advantage of AT&T ProTech support, the AT&T ProTech app, and more. But high repair costs shouldn’t set you back. I emailed them when I first joined last July and had a phone call less than 24 hours later. com/support/devices/file-a-device-protection-claim#SnippetTab h=ID=SERP,5605. com/cricket or call 855-309-8342 to check current eligibility. Sign up to protect your device against loss, theft, and damage. Connect with us on Messenger Visit Community 24/7 automated phone system: call *611 from your mobile. >> Tracking a Claim Find out how to check your claim status and when to expect your replacement device. T-Mobile phone insurance plans cost up to $18 plus tax per month. Phone & Mobile Device Insurance. The T-Mobile insurance number is 1-866-866-6285. Devices with issues not covered by warranty, file a claim, or upgrade. For approved claims where a replacement device will be shipped, youll be asked for your shipping address. If you buy a service contract from another provider: If you choose to buy a service contract from another provider and want to enroll in the Insurance Device Protection Plan and receive the same discount, youll need to visit a T-Mobile store or call 1-800-937-8997 within 30 days of enrollment. Enroll Now COVERAGE View complete terms and conditions of coverage. 395 LANCASTER, PA Assurant YORK PA, 17402 625 WILLOW SPRINGS LANE STE A; RMA # 405-32835102-3. Go to Replace a device > Warranty. Read your insurance documents to ensure this is true for you. Phone – Call T-Mobile at 1-866-867-6285 and provide the requested information to file your claim. File or track a claim Claims information Auto and motorcycle Home Catastrophe Condo Renters Business Life Phone protection Vendor services Help & support Help & support Overview Billing & payments Policy information Account settings Claims Allstate mobile app Contact Allstate Find an agent Your location is set for , undefined Edit location. Youll also be asked for contact info of the primary account holder and claimant. File, continue, or track a claim. Please call us at 1-855-309-8342 and we’ll be happy to help. In some circumstances, you may also need to provide extra information, such as proof of ownership. Have ready your Metro by T-Mobile wireless number and device. Follow the step-by-step instructions presented in the app. CLAIM STATUS Track a claim as it moves through the process. For accidental damage, you’ll pay: $10 for tier 1. Choose A Topic Fix or replace a device Check claim status Track replacement device Activate replacement device Lost or stolen device? First, try to find your device using GPS or a pre-installed location app. Protection <360>®or Device Protection solutions If you have Protection <360>®or Basic Device Protection, you get: Extended warranty for upgrade or repair for as long as you have protection services active on your account. But high repair costs shouldnt set you back. CALL US Please call us at 1-888-562-8662 An Asurion expert will be happy to help you. Premium Handset Protection FAQs. Device protection Learn how to protect your phone, tablet, or device. You may be able to cancel your claim by contacting Asurion with your claim ID or the wireless number associated with the device. com user ID and password handy. If you have Apple Pay set up on the device, it is disabled. For anyone requesting a replacement phone for a defective phone, you may want to consider opening a lost/stolen device claim instead of a defective replacement claim. The T-Mobile insurance number is 1-866-866-6285. By Phone: 1-866-866-6285 By Mail: Assurant PO Box 47168 Atlanta, GA 30362. On this page: Protect your account Locate or lock your device Get a replacement device Restore service Prepaid customers FAQs Protect your account Call us at 1-800-937-8997 as soon as possible to lock your device and service. If your device is still working, dial *#06# to display the IMEI number. READ FIRST BEFORE FILING INSURANCE CLAIMS THRU ASSURANT. Disclaimer. 1-866-912-9793 Claim assistance Speak with a Claims Specialist 1-866-912-9793 By Mail: Assurant, Inc. Call us to file or check on a claim 24/7 24-Hour Towing and Roadside Assistance: Motor home, travel trailer, fifth-wheel, motorcycle. We can help you replace your device with a new one. If you switch plans, you wont be able to switch back to the Pay As You Go-Legacy plan. Protection<360>® Get discounted repair options,$29. How To Easily File a MetroPCS Insurance Claim. How to File an AT&T Insurance Claim for a Cracked Screen or. com/att or call 888-562-8662 to check current eligibility. 800-527-3907. Have your myT-Mobile. All phone carriers Purchased or leased Can I cancel my protection plan after purchase? To cancel your protection plan, simply log into your account or call us 24/7 at 1-866-318-2173. Disclaimer Cricket Protect includes Cricket Protect Insurance and Cricket Protect Service Warranty. If your device has been damaged, we will send you shipping. Enter your mobile number or serial number, complete the security check and click Submit. Call: 1-800-937-8997 If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that we can troubleshoot with you. When you file Make sure you file your claim within 60 days of loss or damage. If your device was lost or stolen, call T-Mobile at 1-877-778-2106 to suspend your service and protect yourself against unauthorized charges. T phone insurance: Everything you need to know. AT&T Mobile Insurance, and the insurance component of AT&T Protect Advantage for 1, AT&T Protect Advantage for Business for 1, AT&T Protect Advantage for 4, and AT&T Protect Advantage for Business for 4 is underwritten by Continental Casualty Company, a CNA company (CNA), and administered by Asurion Protection Services, LLC (in Iowa, Lic. File claims anytime online or call 888. You can also call 866. Not purchased from T-Mobile or is outside of warranty. #1001002300, in California, Asurion. Have ready your Metro by T-Mobile wireless number and device. Welcome to the Mobile Protection Center Please select your mobile service provider. File a Verizon insurance claim FAQs. Have this info handy: Device brand and model Wireless security. $99 for tiers 3, 4, and 5 (if you don’t have AppleCare services) $199 for tier 6. Log in to your T-Mobile account. Start Tracking DEVICE PROTECTION & SUPPORT Take advantage of AT&T ProTech support, the AT&T ProTech app, and. Solutions for the technology your mobile life depends on. Repair your device Go to a Sprint service and repair location, get in line now before you go or review other options. Call them at 888-863-8768, explain your request in detail, and provide all the required information. You may receive a replacement phone if your complaint is approved within 24 hours. Go to Device protection > Replace a device Find out how to replace a device under warranty or file a device protection claim. Our cell phone insurance plans are available at many carriers and retailers, including those below. Roaming internationally? Call 1-505-998-3793. com user ID and password handy, or use the last 4 digits of your social security. T-Mobile Money accounts Use the Wireless Postpaid accounts section for details. On the PLAN DETAILS tab, select Protection<360> or Basic Protection. Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Our cell phone insurance plans are available at many carriers and retailers, including those below. Choose from AT&T Protect Advantage for 1 or 4. If we’ve requested documentation for your claim, you can upload it here. Need additional help with your claim? Call Assurant at 1-866-866-6285. If youre reporting a hardware issue such as a breakdown or malfunctioning phone, you can contact T-Mobile directly by calling 1-800-T-MOBILE or 1-800-937-8997 to request a replacement. Then, once registered, the Home Internet line is the default Primary Account Holder. Connect with us on Messenger Visit Community 24/7 automated phone system: call *611 from your mobile. For approved claims where a replacement. T-Mobile for Businesss Support team will help you troubleshoot your device and determine if need to file a claim. Go to the Home page and start at the File, Continue and Track My Claim section located at the right-hand side. That means a three-year Protection 360 policy could cost over $720 with state and local taxes included. File claims anytime online or call 888. You will need to log with your T-Mobile ID. Log in to your T-Mobile account. Go Now Costco Max Protection Portal If you purchased your device from Costco, you can use this portal to start or track a claim and to view information about your plan. Select File or Track a Claim. DETAILED INFO Compare prices and coverage You can sign up within 30 days of activating or upgrading your device. For accidental damage, you’ll pay: $10 for tier 1. To ensure your request is processed as quickly as possible, please do the following before starting your online claim: If your device was lost or stolen, call T-Mobile at 1-877-778-2106 to suspend your service and protect yourself against Have your mobile number and device information. Then enter your Name, Email Address, Claim Number and Mobile Phone Number; After you check off the Im not a robot box, click Submit; Can I fax my claim documents? Yes. Create your account today Let’s talk Prefer a phone call? We’ll connect you with the right person. This insurance plan is exclusive to T-Mobile’s prepaid phone customers. Have your mobile number and device information (manufacturer, model, and serial number). File or Track My Claim: For your convenience, you can quickly and easily file or track your claim online 24 hours a day, 7 days a week. T-Mobile High Speed Internet Support T-Mobile High Speed Home Internet Sales: 1-844-839-5057 T-Mobile Home Internet Tech Support: 1-844-275-9310 International Callers. Need to start a claim? Choose from our most common carriers and retailers, or check out all our plan providers. Visit a T-Mobile store Contact Usto talk to us. Ask a question via call, chat, or email whenever you need help. Youll need the following information: Your mobile number, serial number or IMEI Your device, make and model. Be sure to file your claim within 60 days of the loss. To qualify, youll need to have your device turned on. Protect your device. com/find to mark your iPhone as lost. Comienza en el cuadro Presentar, Continuar o Seguir Mi Reclamo en la página de inicio. 800-527-3907 Call us to file or check on a claim 24/7 24-Hour Towing and Roadside Assistance: Motor home, travel trailer, fifth-wheel, motorcycle 800-554-6678 AARP Foremost Customers 800-752-2461 Go to AARPForemost. Contact Us: Customer Service & Support. This insurance plan is exclusive to T-Mobile’s prepaid phone customers. You can file a claim via My T-Mobile. If you buy a service contract from another provider: If you choose to buy a service contract from another provider and want to enroll in the Insurance Device Protection Plan and receive the same discount, youll need to visit a T-Mobile store or call 1-800-937-8997 within 30 days of enrollment. Device protection & warranty support for AT&T Wireless customers. $99 for tiers 3, 4, and 5 (if you don’t have AppleCare services) $199 for tier 6. Im having a really stressful time right now getting the run around from T-Mobile and Assurant regarding a phone claim I have. When you arrange a replacement phone or file a claim under AT&T’s insurance program, you do it over the phone or online —not in the store. Directory of Assurant Phone Numbers & Global Addresses. Go to Device protection > Replace a device Find out how to replace a device under warranty or file a device protection claim. Replace My Device. Once your number has been verified, click Track My Claim. Hardware services cost nothing (except for a $5 processing fee that T-Mobile charges to your account). PROTECT ADVANTAGE FOR 1 $14 or $17 /mo. Add in service fees and deductibles of up to $225, and it’s a very costly proposition. Online claim site by Assurant Visit mytmoclaim. Device protection Learn how to protect your phone, tablet, or device. Replacement devices (including Apple devices) typically have a one-year warranty from the replacement date. We need to know if it was dropped, got wet, is lost, or something else. Ways To File MetroPCS Insurance Claims by Yourself To file a MetroPCS insurance claim on your own, reach out to their customer support and request further help and instructions. There was a change to our Pay As You Go plan August 17, 2014. Repairs are performed by an Asurion-certified technician and come with a 12-month warranty. In order to cancel over the phone, call 1-800-T-MOBILE to be directed to a representative that can help you to cancel your T-Mobile phone insurance. Canceling a claim will depend on the terms and conditions of the policy you purchased. While the pros of T-Mobile phone insurance are clear, it’s impossible to ignore the company’s decidedly high prices across the board. You will need to log with your T-Mobile ID. Completing a Claim Details about how to provide the documentation needed to complete your claim and return your damaged device. By Phone: 1-866-866-6285 By Mail: Assurant PO Box 47168 Atlanta, GA 30362. To ensure your request is processed as quickly as possible, please do the following before starting your online claim: If your device is lost or stolen, contact Metro by T-Mobile at 1-888-8metro8 to suspend your service and protect yourself against unauthorized use. to all claimants and then divide the. From the Homepage, start at the File, Continue or Track My Claim box. The process is quick and relatively easy. Do not remove your device from your account until your claim has been fully approved. Mobile Device Claims & Fulfillment Process; Asset Disposition; Toll Free Number: Mobile: T-Mobile: 1-866-866-6285. You can also call your mobile carrier to get it. 8662 weekdays 8am - 10pm ET or weekends 9am - 9pm ET. Cricket Protect Device Insurance. Go to the Home Internet sign up website. You can file a claim via My T-Mobile. First, set up a T-Mobile ID. T-Mobile phone insurance cost and deductible depend on your phones make and model. Sign in to your account or create a new one to get started. How do I file a claim with T-Mobile phone insurance? If youve encountered one of the scenarios covered by phone insurance (loss, theft, damage, or hardware issues) you can file a claim. Cell Phone Insurance & Protection Plan: P360. Have your T-Mobile PIN or myT-Mobile. Devices with issues not covered by warranty, file a claim, or upgrade. If your replacement phone was administered through AppleCare Services and it’s defective, please contact AppleCare Services for instructions at 800-694-7466 or. Learn About AT&T Device Protection. Made Easy File or Track a Claim Continue filing saved claim Program Info Protect your device and enjoy peace of mind. Purchasing at T-Mobile Consumer Sales: 1-800-T-MOBILE For T-Mobile For Business: 1-866-965-0526. T-Mobile USA; T-Mobile Puerto Rico; T-Mobile For Business; UScellular; Visible; Xfinity Mobile;. Asurion Customer Service>Contact Asurion Customer Service. Phones or tablets: To file your claim or check your claim status online, go to https://mytmoclaim. You can file a claim via My T-Mobile. Phone Insurance Claim – File a Claim for Your Device. Phone: Call us 24/7 at 1-800-316-2075 and a care specialist will assist you. File a Verizon insurance claim FAQs You must have one of our device protection options associated with your eligible line to file a claim for your device. Repairs are performed by an Asurion-certified technician. Completing a Claim Details about how to provide the documentation needed to complete your claim and return your damaged device. T Mobile Insurance Claim Phone NumberOnce your claim is approved dont forget Your applicable deductible. Facebook users can now claim settlement money. CLAIM STATUS Track a claim as it moves through the process. By Mail: Assurant PO Box 47168. How to File, Track or Cancel a Phone Claim. Visit a T-Mobile store Contact Usto talk to us. please visit a T-Mobile Store. The plan includes call waiting and Web Guard. PLEASE HELP] Assurant is claiming I lied about a stolen. In addition, it must not have: If your device doesnt pass these tests, but you are using T-Mobile insurance plans, you can make a T-Mobile insurance claim and get a new phone. 800-527-3907 Call us to file or check on a claim 24/7 24-Hour Towing and Roadside Assistance: Motor home, travel trailer, fifth-wheel, motorcycle 800-554-6678 AARP Foremost Customers 800-752-2461 Go to AARPForemost. Be sure to file your claim within 60 days of the loss. between May 24, 2007, and December 22, 2022 at the same time, you cant get a claim for those extra accounts. 2 Accidental Damage 2 Applies to Protection<360> customers and Insurance Device Protection Plan customers only: Theres a $29 screen-only repair service fee for eligible smartphones. File a device protection claim. com Bristol West Auto Insurance 800-274-7865 Go to BristolWest. © Asurion 1992-2023. Need additional help with your claim? Call Cell Phone Insurance: iPhone, Samsung & Others. How do I file a claim with T-Mobile phone insurance? If youve encountered one of the scenarios covered by phone insurance (loss, theft, damage, or hardware issues) you can file a claim. On the Homepage, select the Start here button. All phone carriers Purchased or leased Can I cancel my protection plan after purchase? To cancel your protection plan, simply log into your account or call us 24/7 at 1-866-318-2173. Before you file, you will need the make and model of your device, your telephone number, the date of the incident that caused damage, and the last time you used your device. com Foremost Signature SM Phone: 800-854-6011 (option 4) Pay Bill. Same day repair option depends upon claim approval time and technician availability. For more information, visit mytmoclaim. By Phone: 1-866-866-6285 By Mail: Assurant PO Box 47168 Atlanta,. 1 Theres a $5 processing fee collected by T-Mobile when devices are exchanged through T-Mobile. File Your AT&T Phone Insurance Claim Online. What if I upgrade to a different smartphone after purchasing my protection plan?. Claim Help / T-Mobile / Assurant Claim Help To ensure your request is processed as quickly as possible, please do the following before starting your online claim: If your device is lost or stolen, contact Metro by T-Mobile at 1-888-8metro8 to suspend your service and protect yourself against unauthorized use. Your 15-digit IMEI number is typically located underneath the battery but you can also check your devices original packaging or purchase receipt. File a Verizon insurance claim FAQs You must have one of our device protection options associated with your eligible line to file a claim for your device. When you arrange a replacement phone or file a claim under AT&T’s insurance program, you do it over the phone or online —not in the store. For anyone requesting a replacement phone for a defective phone, you may want to consider opening a lost/stolen device claim instead of a defective replacement claim. Canceling a claim will depend on the terms and conditions of the policy you purchased. Have your T-Mobile PIN or myT-Mobile. Please fax your documents to 1-866-450-4080 and allow 24 hours for processing. Customer service representatives are available Monday through Saturday from 7am-10pm CST and Sunday 11am-8pm CST. T Insurance Claim for a Cracked Screen or >How to File an AT&T Insurance Claim for a Cracked Screen or. PO Box 47168 Atlanta, GA 30362. For approved claims where a replacement device will be shipped, youll be asked for your shipping address. To ensure your request is processed as quickly as possible, please do the following before starting your online claim: If your device was lost or stolen, call T-Mobile at 1-877-778-2106 to suspend your service and protect yourself against Have your mobile number and. What Is the T-Mobile Insurance Claim Limit? The T-Mobile insurance claim limit is based on what kind of claim you’re making, as well. Comienza en el cuadro Presentar, Continuar o Seguir Mi Reclamo en la página de inicio. Can I Get a Refund If I Cancel T-Mobile? T-Mobile’s cell phone insurance plans are. Privacy Policy Terms of Use Terms of Use. Click the My Return Instructions tab located at the top. When you file Make sure you file your claim within 60 days of loss or damage. The Merchant Return Labal states: PERMIT NO. Have your T-Mobile PIN or myT-Mobile. Phone – Call T-Mobile at 1-866-867-6285 and provide the requested information to file your claim. Please fax to 1-866-450-4080 and allow 24 hours for processing. Get support for lost or stolen phones, device protection claims, and warranty coverage. READ FIRST BEFORE FILING INSURANCE CLAIMS THRU ASSURANT. Check out the Manage your accountoptions for steps to make changes to your account or services. Were available weekdays from 8 a. Get support for lost or stolen phones, device protection claims, and warranty coverage. To ensure your request is processed as quickly as possible, please do the following before starting your online claim: If your device is lost or stolen, contact Metro by T-Mobile at 1-888-8metro8 to suspend your service and protect yourself against unauthorized use. For lost/stolen claims, youll receive your replacement for the same deductible charged if you opened a defective device claim without the responsibility of returning the defective. iPhone Theft and Loss Claims. If we’ve requested documentation for your claim, you can upload it here. Learn More Frequently Asked Questions Get quick answers to our most commonly asked questions. Asurion experts are available weekdays 8am – 10pm ET and weekends 9am – 9pm ET. Generally, claims must be reported within 60 days of the date of the incident. To get the process started, you can head to Asurions website via phoneclaim. You may also call Assurant at 1-800-316-2075 and a care specialist will help you through the process. Easily track your claim online 24/7. Lost your phone? File your claim online and you could receive a replacement in 24 hours. Claim Help. Call 888. Metro by T-Mobile; Spectrum Mobile; T-Mobile. We’re available weekdays from 8 a. For some manufacturers its found in the settings. Learn More My Deductible Find your deductible. If T-Mobile approves your claim, T-Mobile will repair or replace your device. File a claim Get peace of mind for every “oops” Cover up to 4 devices to keep everyone protected. Go Now Costco Max Protection Portal If you purchased your device from Costco, you can use this portal to start or track a claim and to view information about your plan. Visit a T-Mobile store Contact Usto talk to us. Call: *611 from your Metro® by T‑Mobile phone. All you need is your phone’s make and model. READ FIRST BEFORE FILING INSURANCE CLAIMS THRU. For approved insurance replacement claims, there is a non-refundable Deductible that varies between $50 and $499, depending upon your device tier. >> Plan & Coverage Stuff you need to know about your device protection plan and what’s covered. You can also track your AT&T device protection or warranty claim. Phone lost or stolen Phone charger, battery, and SIM card. Allstate Phone Protection Plus. Go to the Home page and start at the File, Continue and Track My Claim section located at the right-hand side. Tabs will appear at the top of your screen providing you with additional info as you move through the claims process. Start or manage a claim online with our easy process. AT&T Insurance Claim – A Complete Step By Step …. Most policies will allow for a claim to be canceled if reported within a few days. To ensure your request is processed as quickly as possible, please do the following before starting your online claim: If your device was lost or stolen, call T-Mobile at 1-877-778-2106 to suspend your service and protect yourself against Have your mobile number and device information. If your device has been damaged, we will send you shipping materials to return it. Be sure to file your claim within 60 days of the loss. com user ID and password handy. Online claim site by Assurant Visit mytmoclaim. Then enter your Name, Email Address, Claim Number and Mobile Phone Number; After you check off the Im not a robot box, click Submit; Can I fax my claim documents? Yes. >> Tracking a Claim Find out how to check your claim status and when to expect your replacement device. Tell us what happened to your device. You’ll need the following information: Your mobile. If you buy a service contract from another provider: If you choose to buy a service contract from another provider and want to enroll in the Insurance Device Protection Plan and receive the same discount, youll need to visit a T-Mobile store or call 1-800-937-8997 within 30. File or Track My Claim: For your convenience, you can quickly and easily file or track your claim online 24 hours a day, 7 days a week. Ingresa tu código postal y haz clic en Enviar. You may be able to cancel your claim by contacting Asurion with your claim ID or the wireless number associated with the device. If you’re not enrolled in one of the Verizon device protection options, refer to our Repair or replace broken or defective mobile devices FAQs. You must have an eligible device on an AT&T postpaid wireless plan to get one of our protection options. Once your claim is approved, well mail you a reconditioned replacement device of like type and quality. Being charged for phone after returning back to. Lets start by choosing your plan provider. Q: does tmobile cover water damage? Find out what T. Phones or tablets: To file your claim or check your claim status online, go to https://mytmoclaim. Your personal info. File an Equipment Replacement Program insurance claim. You’ll need the following information: Your mobile number, serial number or IMEI Your device, make and model. We do tech care differently Get expert tips, tricks, and how-to’s to keep you connected. 00 cracked screen repair, next day replacement for lost or stolen devices, and personalized support. Enter your ZIP code and click Submit. From the Homepage, start at the File, Continue or Track My Claim box. Our experts are here and ready to help, Monday–Saturday, 8am–6pm CT. When you file an AT&T insurance claim for a phone, you first enter the model number of the affected device. READ FIRST BEFORE FILING INSURANCE CLAIMS THRU ASSURANT. For the desired line, select ADD-ONS. Be sure to include your Name, Email Address, Claim Number and Mobile Phone Number on your documents. Just include your phone number, your claim number, and basically explain what you explained to us (minus the profanity) and I guarantee you they will jump on this ASAP and fix it. Our experts are here and ready to help, Monday–Saturday,. Below is a brief explanation of the T-Mobile phone insurance plans 1- t-mobile protection 360 Premium amount: $7 to $15 per month Covering: Phone malfunctions Accidental damage including broken or cracked screens and water damage. Foremost Insurance>Customer Contact Information. Before you file, you will need the make and model of your device, your telephone number, the date of the incident that caused damage, and the last time you used your device. T-Mobile Phone Insurance Alternatives. Same-day repair option depends upon claim approval time and technician availability. Phone Insurance, Extended Warranty & Tech Support / Asurion. Completing a Claim Details about how to provide the documentation needed to complete your claim and return your damaged device. It covers malfunctioning phones, accidental damage (including cracked screens and water damage), loss and theft. On the EQUIPMENT tab, select Device protected File a claim. File a Mobile Device Protection Claim. Features and functionality vary by carrier and operating system: Got questions? We’ve got answers For complete information, check out all of our mobile insurance FAQs. The plan covers 2 claims within any 12-month period. Have your T-Mobile PIN or myT-Mobile. com/att and provide the wireless number of the affected device, as well as check your estimated deductible and. Lost your phone? File your claim online and you could receive a replacement in 24 hours. Deductibles range between $20 and $175, depending on the phone you have. Phone Insurance, Extended Warranty & Tech Support. For customers with Puerto Rico area codes, call: 1-877-638-0885 Monday-Saturday 9:00 a. Find out how to fix or replace it. 1 Theres a $5 processing fee collected by T-Mobile when devices are exchanged through T-Mobile. When you file an AT&T insurance claim for a phone, you first enter the model number of the affected device. These details only apply to the retired Pay As You Go plan. Need additional help with your claim? Call Assurant at 1-866-866-6285. This number can be used to file a claim, get assistance with the claim process, and track the progress of your claim. Explore eligibility options to upgrade your device. You will need to log with your T-Mobile ID. This insurance plan is exclusive to T-Mobile’s prepaid phone customers. Go to the Home page and start at the File, Continue and Track My Claim section located at the right-hand side. Remotely lock your missing device with a passcode and display a custom message with your phone number on the Lock screen. Im having a really stressful time right now getting the run around from T-Mobile and Assurant regarding a phone claim I have. Youll need to answer a few questions through an automated process before a representative will come on the line. Have this info handy: Device brand and model Wireless security passcode or the last four digits of the AT&T account owner’s Social Security or Tax ID number. Mobile: Spectrum: 1-877-875-4282: Mobile: Metro by T-Mobile: 1-800-316-2075. AT&T Insurance Claim – A Complete Step By Step Guide. Welcome to the Mobile Protection Center Please select your mobile service provider. Sign in to your account or create a new one to get started. Sign up to protect your device against loss, theft, and damage. If you have Protection <360>® or Basic Device Protection, file a claim. As mobile phone customers continue holding on to their phones longer, mobile carriers are looking for new ways to improve sales and performance. You can use an extra T-Mobile phone or other compatible device with your service. General Customer Care & Technical Support From the T-Mobile app, on a T-Mobile phone From your T-Mobile phone: 611 Call: 1-800-937-8997 If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that. You may be able to cancel your claim by contacting Asurion with your claim ID or the wireless number associated with the device. Just include your phone number, your claim number, and basically explain what you explained to us (minus the profanity) and I guarantee you they will jump on this ASAP and fix it. Once your claim is approved dont forget Your applicable deductible. File or Track My Claim: For your convenience, you can quickly and easily file or track your claim online 24 hours a day, 7 days a week. Your phone; If you resided in the U. Claim Help / T-Mobile / Assurant Claim Help To ensure your request is processed as quickly as possible, please do the following before starting your online claim: If your device is lost or stolen, contact Metro by T-Mobile at 1-888-8metro8 to suspend your service and protect yourself against unauthorized use. Assurant Mobile Services / File a Claim Confirmation Home Program Info My Deductible FAQs Coverage Documents Contact Us English (USA) expand_more Privacy Policy Terms of Use Electronic Business Consent Regulatory Notices ©2023 Assurant, Inc. Lost your phone? File your claim online and you could receive a replacement in 24 hours. Protection <360>® and device protection. com or call Assurant Customer Care at 1-866-866-6285. Then enter your Name, Email Address, Claim Number and Mobile Phone Number; After you check off the Im not a robot box, click Submit; Can I fax my claim documents? Yes. All other new devices usually have one-year manufacturer warranties. Lost or stolen device help. How to file, track or cancel a claim. Hardware services cost nothing (except for a $5 processing fee that T-Mobile charges to your account).